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Business · Global desk · Single-source report

Skims Issues Refunds for Holiday Calendar Following Social Media Criticism

Kim Kardashian's shapewear and apparel brand provides full refunds and store credit to customers after social media users criticized the contents of its holiday product.

By Sandy M · Published · 3 min read
File:Town hall of Bad Waldsee being prepared as Advent calendar 01.jpg
Related file photograph: File:Town hall of Bad Waldsee being prepared as Advent calendar 01.jpg (2023-11-29). Not a photograph of the newly reported event. Photo: Kritzolina · CC BY-SA 4.0 View licence and source ↗ · Usage terms ↗
The brief

Kim Kardashian's shapewear and apparel brand provides full refunds and store credit to customers after social media users criticized the contents of its holiday product.

The story

Shapewear and clothing enterprise Skims is providing full financial reimbursements to buyers of its holiday advent calendar following widespread negative commentary across social media platforms. The product, priced at $148 or approximately £110, was marketed with the promise of providing twelve days of festive surprises for consumers.

Purchasers took to online platforms to mock the quality of the items included inside the seasonal packaging, which featured accessories such as keychains and hair clips. Several online commentators drew unfavorable comparisons between the provided items and random household objects.

A closer look

A representative for the enterprise stated to various media outlets that the product failed to meet expectations for certain buyers. The company confirmed that it has reached out individually to every customer who purchased the item to provide the option of a complete refund or credit toward alternative merchandise.

Co-founded by Kim Kardashian in 2019, the brand has contributed significantly to the reality television personality's financial status, earning her billionaire status according to assessments published by Forbes magazine. The commercial venture achieved a valuation of $5 billion in 2025 following a successful funding round that secured millions of dollars in new capital.


Single-source report

This report presents the named publisher’s account and has not yet been independently corroborated.